Terms & Conditions

General

Please print a copy of the terms and conditions for future reference.

The following terms and conditions apply to all transactions received by Wowzelectronics via Internet, e-mail mail, fax, and telephone.  These are the only methods accepted.  To order through any of these methods your must be at least 18 years of age.

This site is offered to you the shopper, conditioned on your acceptance without modification of the terms, and notices contained herein.  Your use of this site constitutes your agreement to all such terms, conditions and notices.

We are The Pegasus Family Group, LLC managing Wowzelectronics a subsidiary.   We reserve the right to make revisions and changes that are applicable to the following terms of agreements, and policies to provide better options, features, and business modifications. We will notify by posting on our site or by email.

Use of Our Website

Whenever you order or purchase a product or service from Wowzelectronics, you are warranting to us and the applicable use of our Merchant provider that your are at least 18 years of age and possess the legal authority to enter into the transactions made available through this site and you will use this site in accordance with all terms and conditions herein and as set forth in this site.  You agree to be financially responsible for your use of and all transactions made in connection with services and products purchased through this site.  Without limitation and speculative, false, or fraudulent purchase, order, reserving, or notification to any merchant provider through this site is prohibited.  You agree to be completely responsible for any charges through the purchases and orders made through this site.

Wowzelectronics services are provided "As Is" and "As Available" basis and are not warranted to be, among other things, free of computer viruses.  You expressly agree that your use of our site and service is at your own risk. Wowzelectronics makes no representations or warranties of any kind, express or implied, as to the operation of its site or the information, content, material, products (including software) or services included on its site or otherwise made available to you through its services.

Limits of Our Liability

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.  Your sole remedy for dissatisfaction with our site or service including, without limitation Wowzelectronics content is to stop using our site and service. 

Check Policy

We will gladly accept your personal checks with the following stipulations:

When you provide a check as payment, you authorize us to make a onetime electronic fund transfer (EFT) from your account or to process it as a check transaction.

When we use information from your check to make an EFT, funds may be withdrawn from your account as soon as the same day we receive your check and you may not receive your check back from your financial institution.

Checks returned unpaid by your financial institution are subject to a $25.00 service charge, plus any applicable state tax or the maximum allowed by law.  Checks refunded for insufficient or uncollected funds together with the service charge and tax, may be debited electronically from your account or collected using bank draft drawn from your account.

We accept personal, travelers, money orders, or certified checks.  But all checks must clear before any products are shipped.  Payment by check constitutes acceptance of these terms.  Mail payments to

 Wowzelectronics
P. O. Box 48943
Phoenix, Az. 85075    

Refund Policy

Refund/replacements will not be processed unless you have a return authorization number (RMA).  You must provide the following information when requesting an RMA.

  1. Reason for the return
  2. Do you want a replacement or credit

Once you receive the return authorization information you can return the product according to the return instructions provided.  The full refund less any restocking fees and shipping or other costs, that are in accordance with the supplier’s return policy.  Refunds may take up to 14 days after the product has been received by the supplier.

Please do not attempt to return any product without going through the RMA process.  Unauthorized returns will be refused.

All Suppliers have different return policies please check with your individual supplier for their policy information.

Shipping Information

No insurance on shipped merchandise is provided by Wowzelectronics as merchants. At the present time free shipping is limited to the United States.

General Product Warranty

All products are covered by the terms and conditions of the manufacturer if manufacture warranties are not available all sales are final.  Wowzelectronics makes no representations or warranties either expressed or implied.  

Manufacturer’s Return Policy

Manufacturer’s return policy covers topics regarding refunds, replacements, missing shipment issues and restocking fees etc. Question:  Can I have a product returned? Answer:  Yes, if so warranted by the manufacture we must receive the authorization information from you or you may return the product yourself as long as the return instructions provided is in accordance with the manufacturer’s return policy.

Inventory Information .

All inventory or items listed on our site is subject to the availability of our suppliers in most cases this is not an issue, but upon occasion our supplier is out of this viewed product.  We will try to provide essential communication to you regarding this matter in order to establish realistic expectations and reduce the number of customer questions and complains.  If your product is out it will be viewed on our website and we will contact you through your email.  You are entitled to a full refund or you may purchase another one from us.

Site Security

Our website is a secure E commerce Gateway in compliance with Payment Card Industry (PCI) and Data Security Standards (DSS).

Terms of Use

Acceptable use may not use:

  1.  Our site or service in an unlawful or fraudulent manner or for such purpose, to collect personally identifiable information or impersonate other users.
  2. In any way manipulate or distort or undermine the integrity or take any action to damage or disrupt any part of our site or service.
  3. Wowzelectronics may, in our sole discretion, temporarily or permanently change, limit, suspend or terminate your access to our Site or Service (including any Site Content or User Content) without prior notice. We may do so based on changes to our business practices (e.g., eliminating a Service, etc.), if you violate Terms of Use, or for any other lawful reason. You agree that we are not liable to you or any third party for any such action.
  4. Any limitation, suspension or termination we impose shall not alter your obligations to us under these Terms of Use

Complaints

By providing you with enough information as we possibly can we believe it will reduce the amount of complaints and problems with our service.  We hopefully can respond to all complaints within three (3) business days when possible and work toward a resolution. Contact us 

Wowzelectronics
P. O. Box 48943
Phoenix, Az. 85075  
Phone # 877-200-2545  
Fax # 888-400-5895
info@wowzelectronics.com

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